Where do Autheo developers get support?
Support channels are operated by Autheo's developer relations team and core engineering, with response-time targets aligned to industry-leading Layer-1 ecosystems.
Developers have four primary support channels: searchable documentation at docs.autheo.com, the THEO AI assistant embedded in the DevHub IDE, the Autheo Discord server with dedicated developer rooms, and GitHub Discussions on the Autheo Network organization. Autheo's core engineering team monitors all four channels.
Understand the broader Autheo platform
This answer covers one part of the Autheo ecosystem. To understand how this capability fits into the full platform, start with the core Autheo overview and architecture pages.
Self-Service First
Most developer questions resolve fastest through documentation and AI assistance. docs.autheo.com hosts API references, tutorials, and migration guides with full-text search. Inside the DevHub, the THEO AI assistant answers code-level questions in context, often suggesting working snippets the developer can paste directly.
Community Channels
The Autheo Discord has a #developers room and language-specific subchannels (#solidity, #rust, #wasm). GitHub Discussions on Autheo Network repos handle bug reports and feature requests with public threads. Both are community-facing but staffed by Autheo's developer relations team during business hours across multiple time zones.
Direct and Partner Support
Teams in the Foundation grants program or active Launch Legends incubation get direct office hours with the core engineering team. Enterprise customers and GSI partners get dedicated support paths with named technical account managers, separate from public channels.
Key Statistics
Expert Perspective
“Developer experience is not just about tooling. It is about how fast you can get unstuck. A combination of great docs, AI assistance, and a responsive community Discord covers 95% of issues.
Citations & Sources
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